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Welcome
to Carol Allen's Support Page!
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Search
FAQ
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 If you have a question, try finding your answer first
by going to the
"Search FAQ" button to the left. Here you'll
find many helpful topics. |
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To Send Email Or Check
Status
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If
your login has already been created and you would like to create a
ticket or check the status of a ticket please log in below.
Forgot
your password?
 If
you haven't created a log in yet and would like to
ask support a question by submitting a ticket, please
click on the button to the left. After you create
your username and password, you'll come back to this
page to login.
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Live
Support
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**Please note that our live support staff cannot give personal advice.
- This is a SECURE chat so it's perfect for updating your credit card information as well.
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Since there are many internet browsers available we suggest Internet Explorer or
Mozilla
FireFox for best results. Live chat may not work with
other browsers.
 If
you'd like immediate assistance during normal business
hours, click the button to the left and a live person
will help you right away. Please feel free to enter
as a guest and begin by entering
your email address.
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Please be patient
and click on
the chat request only ONCE. It takes
the window a few minutes to load. Opening multiple
chat requests tends to bog down the system and
create a delay in response time.
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If you have questions
about your account please provide your email
address when the window opens. This is
also helpful in case we get disconnected
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Voicemail
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We are not staffed
to take live calls and prefer to communicate via
email, but you may call and leave a voicemail
on our toll free line. (800) 659-8455 International
00 1 310 598 1130
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If you choose
to do this, please leave your first and last names,
email address, order number (if applicable) and
the reason for your call. Please speak slowly
and clearly, spelling any difficult names or email
addresses. This will help us address your needs
quickly.
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